Slide on in to your one stop online western fashion boutique!
ReinerWear.com was started by Debbie Nelson, avid horse rider, show-er, trainer and mother. After starting the company Debbie asked her daughter, Megan Nelson's help who, like Debbie, has been riding horses her whole life.
Over the past 38 years we have shown, bred and raised quarter horses. The events we have shown in, include cutting, reining, working cow horse, western riding, western pleasure and so much more!
Our store is family run, by us the two of us, Debbie and Megan, who love and enjoy horses, and the western way of life just like you. Our horses are our partners, friends and a part of our family. We only will bring you products of the best quality, because we know how important you and your horse are.
ReinerWear.com brings you the lastest styles and fashion in western wear, handbags, jewelry, belts and more! We are constantly bring new and exciting products to you from the top brand name western fashion brands. We pride ourselves on being on top of the lastest up to date products in fashion at the best prices available and we offer free shipping with 100% customer satisfaction or your money back.
So come on in, stay a while, shop, hang out, enjoy, we know you will find something you like or need. If it's not right we have a great return policy and wonderful customer service. Thanks for shopping with us!
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Our contact information
By email: email@example.com Business email address: firstname.lastname@example.org
By standard mail AND Return Shipping Address:
Reiner Wear 531 S Fairfax Rd Bakersfield Ca 93307
We are commited to providing excellent customer service at excellent prices! In an effort to keep our prices low, we have had to cut our staff to place an order over the phone please email us with your phone number and we will call you back to take your order asap.
You can order over the internet with our secure shopping cart provided by Yahoo, we accept most of the major credit cards and PayPal.
If you need immediate assistance about your order, or questions about our products please email us at email@example.com we will get back to you immediately between the hours of 9am to 5pm Pacific Standard Time.
We apologize for any inconvenience this may cause you.
We appreciate your business, and promise to provide excellent customer service.
IN STOCK PRODUCTS: MOST ITEMS SHIP IN 3 BUSINESS DAYS
MANUFACTURER PRODUCTS: SHIP IN 3-5 BUSINESS DAYS
100% CUSTOMER SATISFACTION
GREAT PROMOTIONAL OFFERS
EXPRESS SHIPPING AVAILABLE
NO SALES TAX EXCEPT IN CALIFORNIA
THE VERY LASTEST IN UP-TO-DATE WESTERN STYLES AND FASHIONS
We ACCEPT MOST MAJOR CREDIT CARDS, CHECKS, AND MONEY ORDERS.
Free Shipping USPS and UPS Ground Over $69.99
Low Price Guarantee Quality Service & Products Great Return Policy
TENTATIVE HOLIDAY SHIPPING SCHEDULE:
2016 SHIPPING TO ARRIVE BY CHRISTMAS
GROUND - 12/16
3DAY SELECT - 12/17-12/21
2ND DAY AIR - 12/22
OVERNIGHT - 12/23
All items listed on our site reflect the expected shipping out time frame. Our products ship anywhere from 1 to 14 days from the day you place your order.
*IF SHIPPING OUTSIDE THE USA, YOU MAY BE CHARGED CUSTOMS FEES FROM YOUR COUNTRY UPON DELIVERY OF THE PRODUCT, we do not know what these fees are or if you will be charged, they can range from $1.00 to $100.00 depending on your country and the item you purchased.*
We ship to the United States, Canada and Australia.
Refund, Returns and Cancellation Policies:
We will be happy to provide you with a full refund or exchange on any products purchased on our site as long as they are:
All tags, documents, and packaging is returned with the item in tacked.
Must be returned within 14 days of arrival date.
You must contact us via e-mail prior to returning your item for a return authorization number. We will not issue you a refund if you send the item back with a return authorization number, the item will be shipped back to you.
To return an item: Email us to advise that an item is being returned or exchanged so that we can follow up for receipt of the item to process your refund or exchange. We will refund the purchase price of the item only, not the shipping charges. There maybe a restocking fee of 25% on some items upon return, we will advise you when you email. You are responsible for the cost of returning the item via your shipping method of choice.
Frequently Asked Questions:
When will my order ship?
We do our best to ship in 3-4 business day on all our orders, because of certain circumstances that may arise (i.e. computer, printer breakdowns, employee absence, volume of orders, problems that arise out of our control) your order may not ship for up to 10 business days, but this is very very rare, and we will let you know.
When are you closed?
We are closed every Saturday and Sunday. We close for inventory 12/24-1/5 (approximate dates) every year for inventory. Any order placed during this time will be processed and shipped when we are open after the 1st of the year.
Where do your products ship from?
Many of our products ship directly from the manufacturer. They are primarily shipped from Florida, Texas, New Mexico, California, but may ship from other states as well.
How do I place a phone order?
We do not take phone orders.
How will my order be shipped?
We use UPS, Fed Ex, USPS. We reserve the right to change the shipping company when the need arises. When you go to the your shopping cart check out you will be able to select which method of shipping you would like, for example UPS Ground, 3 Day Select, etc. But please keep in mind that the shipping carrier may change.
How do I check on my order?
When your order is shipped you will receive an email with the UPS, Fed Ex or USPS tracking number. You can track your purchase via www.ups.com, www.fedex.com or www.usps.com.
How do I contact you with questions?
If you have immediate questions you can talk to us online via YAHOO MSN Messenger when we are online, or email us at firstname.lastname@example.org we will email you back immediately during business hours.